Yes, you can place an order directly with Sureweld Factory! Give us a call, and we’ll be more than happy to assist you. However, if you’re interested in purchasing a Trailer & Machine package, we recommend going through one of our authorized dealers. We can dispatch our Ramps and Trailers across Australia, but if you need your order urgently, feel free to reach out, and we’ll work with you to locate the nearest dealer for you.

 

We have dealers located all throughout Australia. Simply give us a call at 1800 787 005, and we’ll be happy to help you find the nearest one to your location.

 

First of all, we are very sorry to hear this – Let us help you get it sorted! We have a form here [https://sureweld.com.au/product-support/], alternatively give our team a call on 1800 787 005 or reach out to support@sureweld.com.au. We recommend having access to the Products Serial/VIN Number, Model Number/Type and the Date the product was purchased.

SureWeld takes pride in providing industry-leading warranties, which are the longest available! We are committed to ensuring the durability and reliability of our products, safeguarding your investment. Warranty periods vary depending on the product. For specific details, please refer to the table below.

 

Goods (type)	Warranty Period
Plant trailer chassis	3 years from purchase date
Loading, trailer & wheel riser ramps	2 years from purchase date
All components installed on a plant trailer chassis(including axles, wheels, couplings, electrical etc.)	1 years from purchase date

 

For more information on SureWeld warranties, visit the Owner Hub at: https://sureweld.com.au/owners-hub/warranty-terms-conditions/

Decisions, Decisions! We also wish there was one option that would suit all requirements! When it comes to ramps, we recommend giving this article [https://sureweld.com.au/picking-the-perfect-pair/] a read. Also check out this cool calculator [https://sureweld.com.au/ramp-calculator/] we have put together.

A Trailer choice is a little more complicated, considering the legal requirements, and road regulations. We recommend speaking to your equipment dealer to get an understanding of your machine and attachments weight and dimensions.  Check out our Trailer Configurator to build a trailer to suit your application!

Then of course, if you still have questions or are still slightly bewildered about the options, give us a call! We’d love to help, or just even have a chat!

SureWeld’s Trailers and Ramps, and a wide range of Accessories are made in the SW HQ in Wangaratta – The sunny North East Victoria! We are very proud of our “Aussie Made for Aussie Contractors” status!

In Australia, individuals holding a full or P2 licence are generally permitted to tow a trailer. However, in Western Australia, there’s a maximum speed limit of 100km/h when towing, whereas all other states and territories adhere to posted speed limits.

 

For those with a P1 licence (or red P-plate), towing regulations vary across different regions:

 

• In ACT, P1 drivers can tow a trailer with a Gross Vehicle Mass (GVM) of up to 450kg.
• In NSW, P1 drivers can tow a trailer with an unladen mass of up to 250kg, provided they display a red P-plate on the rear of the trailer.
• In NT and TAS, P1 drivers can tow a trailer but must not exceed 100km/h.
• In QLD, WA, and SA, there are no towing restrictions for P1 drivers.
• In VIC, P1 drivers are generally not permitted to tow a trailer, except under specific circumstances such as work requirements, agricultural use, or when accompanied by an experienced driver with ‘driver under instruction’ plates displayed.

 

Learner drivers (L-platers) in NSW, VIC, and TAS are prohibited from towing trailers or any other vehicle. However, in QLD, WA, SA, and NT, learner drivers can tow trailers with a visible L plate on the rear of the trailer. In the ACT, learner drivers can only tow a trailer if its GVM doesn’t exceed 750kg.

The construction industry in Australia is thriving, but so is the unfortunate trend of plant and machinery theft, causing financial losses and disruptions for businesses nationwide.

To safeguard your SureWeld Trailer/Ramps from theft, consider secure storage, strong locks, tracking devices, insurance coverage, online safety measures, and regular inspections. Learn more in our Theft Preventing blog: [https://sureweld.com.au/safeguarding-your-sureweld-assets-preventing-theft-of-your-trailers-and-ramps/discusses ].

SureWeld doesn’t offer Trailer/Ramps exchanges, but here are some options to sell your old Trailer/Ramps:

• Facebook Marketplace
• Gumtree
• Industry Auctions

If you’re looking for a new Trailer/set of Ramps, feel free to contact us for assistance!

We recommend checking the Trailer and Ramps over every day. Be sure to check out our Check 5B4U Drive checklist [https://sureweld.com.au/check-5-before-you-drive/] for five crucial tips for staying safe on the road when towing a SureWeld Trailer. If you have questions or queries feel free to give us a call, and we’ll do our best to assist you!

We work with many equipment dealers in all capital cities, to complement machines. Should you require a set of ramps or a trailer, give us a call on 1800 787 005, or contact us [https://sureweld.com.au/contact-us/] with your requirements and we will find the closest dealer to you, with the product to suit your application or a suitable alternative.

Our Aluminium Loading Ramps are rated as “Distributed load per pair”. We never load machinery using only one ramp, and that’s why we make sure the ramps work together to carry the load that they are labeled to carry.

 

This does not apply to SureWeld Walkboard Ramps [https://sureweld.com.au/walk-board/]

We stock a wide range of standard Ramps in our Warehouses. Any custom ramp requirements have a production lead time of around 4 weeks. Our standard Trailer range has a lead time of 1-2 weeks. Freight can be added to these lead times, depending on your location. Please ask for an accurate and up-to-date lead time when speaking to our Team.

Sureweld has a nationwide dealer network, willing to service your requirements. Contact us to find your nearest dealer. Alternatively, we can help you directly with the supply of Ramps and Trailers. Feel free to reach out to our Team today.