“The most important part of transporting or towing gear, is reliability, safety & ease of use to us & our customers.”
If you run a hire fleet, you know the job doesn’t end when a customer collects their equipment. From the machinery itself to the trailer it’s travelling on, reliability, safety and ease of use all play a part in delivering a positive hire experience.
For Clint Conners and the team at LVMD Hire, making life easier for customers is key to keeping things moving. Based in Beresfield, NSW, the family-owned business provides dry hire services across the Hunter Valley and greater NSW.
With six SureWeld trailers recently joining the fleet, we caught up with Clint to learn more about LVMD’s growth and what matters when choosing equipment for hire.
From One Excavator to a Growing Fleet
LVMD Hire began with a 1.7-tonne excavator Clint bought for his property. Before long, he started hiring it out, and that one machine grew into an ever-expanding fleet.
Today, the fleet includes excavators up to 14 tonnes, tracked loaders, tipper trucks and specialised land-clearing machinery and attachments.
In a competitive hire market, this specialisation helps LVMD stand out. As Clint explains:
“The hire industry can be captured as a saturated market, our stand out is we specialise in Land clearing machines & attachments to suit this market, we deliver very high standard of customer experience & have the latest model gear which is maintained to a very high standard”
This focus on specialised equipment, high maintenance standards and customer experience has helped establish LVMD as a preferred dry hire supplier to leading commercial earthmoving and civil construction businesses, as well as organisations including Transport for NSW, Lake Macquarie City Council and Dungog Shire Council.
The Little Details That Matter
When customers need to transport machinery between sites, having a reliable trailer is an important part of the hire process.
LVMD recently added three SureWeld SW3500s and three SW2700s to its fleet, with the trailers receiving positive feedback from customers.
“The Trailers have had unreal feedback, there are a lot of things that just make sense.”
One feature that stood out to Clint was the hitch design:
“The hitch of the Trailer, makes sure there aren’t any incidents where Trailer isn’t hooked on right, truly gives you peace of mind when sending it out with customers.”
It’s a practical detail that matters when customers have varying levels of experience using the equipment, giving added confidence to the team when sending trailers out on hire.
Good Gear, Backed by Good Support
Choosing the right equipment is one thing, but understanding how to use it safely is just as important.
Clint highlighted the guidance provided by the SureWeld team on correct trailer use and set-up.
“Dealing with SureWeld has been fantastic, the experience and has actually helped us understand the right way to use Trailers and how equipment should be set up safely.”
That knowledge helps the team prepare equipment with greater confidence before it heads out on hire, while also equipping customers with safe loading and unloading techniques, load restraint and trailer towing best practices.
Keeping Business Local
Supporting Australian businesses is another priority for LVMD, with Clint highlighting the value of choosing locally made products.
“At LVMD we love to support local/Australian made products, being a part of the small business in Australia we think it is crucial to support local & keep local business’ supported”
The LVMD Hire Approach
Our chat with Clint reinforced what matters most to LVMD when choosing equipment for its fleet: reliable products, practical features and support that helps deliver a consistent customer experience.
“SureWeld’s product has been a phenomenal for our business, the support has been unreal, it’s not often that a product exceeds the expectation. SureWeld Trailers have met and exceeded our expectation”
For others in the hire industry, Clint’s recommendation is clear:
“I would recommend SureWeld Trailers to anyone in the hire industry, unreal support, unreal product and being Australia made only makes it easier to recommend.”
As LVMD Hire continues to grow, its focus remains on quality equipment, reliable service and making the hire experience easier for its customers. And with the right gear behind them, there’s no slowing down.
